Support

Pilates Collective is operated by Tensa Software LLC.

Contact us

Email support@tensamotion.com with your name, the email you sign in with, your studio's name, and what you need help with. For a billing question, include the date and amount of the charge.

Clients

For questions about a class, booking, package or refund, contact your studio first: they manage their own schedule, prices and policies. For problems signing in or using the app itself, email us.

Studio owners

For help with your account, subscription, invoices or payment setup, email us.

Policies

See our Terms of Service and Privacy Policy.

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